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The Plexus Difference
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The Plexus Difference

By now you are probably asking yourself, "What makes Plexus so different?" Well.. for starters:

> Secure voicemail and email,
> Web based system for security, backup and convenience
> Certified Credentialist - dedicated staff and software *
> Fully integrated "preferred" EMR *
> We are familiar with FQHC billing and requirements,
> Electronic transfer of claims daily,
> Use all ERA and EFT systems when offered
> Electronic superbills
> Toll-free phone number for clients and patients,
> Personnel is cross-trained,
> Physician/Patient friendly website,
> We are open Monday through Friday 7:30 a.m. to 4:30 p.m. (CST),
> Prompt turnaround on the posting of payments and adjustments,
> Appointment scheduling
> Extensive monthly reporting that is easy to read and understand,
> Great rapport with Accounting Specialists,
> Inspection of A/R every 30 days by a dedicated Claims Analyst,
> Unique, limited, collection methods,
> A Wisconsin corporation,
> Inappropriately denied claims automatically appealed,
> Knowledgeable of the laws of collection, confidentiality & security,
> Continuous employee educational updates,
> Automatic set up with credit bureau *,
> Family owned and operated,
> No overseas affiliations
> Unique statement messages,
> Multi-level security,
> Provider driven system,
> ICD-9 and CPT-4 compliance checks,
> Coding optimization edits and experience with modifiers,
> Experienced in many medical specialties,
> Written in-office policies detailing your unique requirements,
> Familiar with the Office of the Inspector General's guidelines for third-party billing services,
> Familiar with MVA and W/C claims,
> Use of patient satisfaction surveys,
> Affiliate member of WI MGMA,
> Referral tracking,
> Available to audit medical charts with feedback and training *
> Active Facebook and Twitter accounts,
> Total destruction of sensitive material,
> Scan and store your payment data on a secure, dedicated server,
> Member in the Healthcare Billing and Management Association (HBMA),
> Member National Society of Certified Healthcare Business Consultants (NSCHBS),
> Secure internal client/Plexus communciation method,
> On line, automatic insurance eligibility checking *,
> Certified coders, certified auditors and certified credentialist on site
> E-Rx *

* = Offered at an additional monthly charge per contract rates.

Now that's the
Plexus Difference


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