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By now you are probably asking yourself, "What makes Plexus so different?" Well.. for starters:
> Secure voicemail and email,
> Electronic transfer capabilities,
> On-line bill paying for patients,
> Toll-free phone number for clients and patients,
> Highly qualified personnel that is cross-trained,
> Patient friendly website with live chats,
> We are open Monday through Friday 8 a.m. to 4 p.m. (CST),
> Prompt turnaround on the posting of services and payments,
> Appointment scheduling available with encounter form generation,
> Extensive monthly reporting that is easy to read and understand,
> Complete, accurate and balanced data on a daily basis,
> Great rapport with Accounting Specialists,
> Revise current encounter form,
> Inspection of A/R every 30 days,
> Unique, limited, collection methods,
> Insured,
> A Wisconsin corporation,
> Denied claims automatically appealed,
> Knowledgeable of the laws of collection, confidentiality & security,
> Constant education updates given to your facility as acquired,
> Management qualified to help negotiate managed care contracts,
> Management experienced in health care with many industry contacts,
> Organized and up-to-the-minute filing and archiving for easy access,
> Automatic set up with credit bureau,
> Professional and courteous staff,
> Locally owned and operated,
> Unique statement messages,
> Multi-level security,
> Provider driven system,
> Uninterrupted power sources,
> ICD-9 and CPT-4 compliance checks,
> Off site daily backup with data encryption,
> Coding optimization and experience with modifiers,
> Experienced in all medical specialties including DME,
> Exceptional reporting on managed care capitation atmospheres,
> Written in-office policies detailing your unique requirements,
> E-checks & Credit card payments accepted,
> Compliance with the Office of the Inspector General's
guidelines for third-party billing services,
> Familiar with MVA and W/C claims,
> Use of patient satisfaction surveys,
> Affiliate member of WI MGMA,
> High-speed mirrored server,
> Referral tracking,
> Publish an e-mail newsletter for clients,
> Total destruction of sensitive material,
> Direct phone line for patient and insurance carrier billing questions,
> Scan and store your service/payment data on a secure, dedicated server,
> Member in the Healthcare Billing and Management Association,
> Member National Society of Certified Healthcare Business Consultants,
> On line, instant insurance eligibility checking,
> Offering a simple to use EMR product at very cost effective
rates,
> Use of E-Rx at a very cost effective rate
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