Dear Dr. ,

Recently, I had the opportunity to interface with Plexus Health Solutions, Inc., your medical billing agency. My rating of their services is below.

I spoke to Plexus on (Date):

I spoke with:
Diane, Kelly, Jean, Shannon, Diego, Sarah, I don’t know.

I was on hold for minutes.

The voice mail system was easy to maneuver: Yes No N/A

I enjoyed the music while awaiting a response: Yes No N/A

The person I spoke to identified themselves: Yes No N/A

The personnel were courteous and helpful: Yes No N/A

My concern was resolved: Yes No N/A

I requested a verification phone call,
and received it in a timely manner: Yes No N/A

I realize that I can pay my Doctor’s bill on-line at this website
with a credit card or e-check: Yes No N/A

I know about the HIPAA federal laws and
understand why I was asked to prove my
idenity with a SS# or date of birth: Yes No N/A

I have had a chance to see your statements,
and found them easy to read & understand: Yes No N/A

Can Plexus contact you via e-mail?: Yes No N/A

E-mail address:

With 1 being Poor and 5 being Excellent, I would rate
their overall service as: 5, 4 , 3, 2, 1

COMMENTS:

Name (Optional):